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At OTR Meals, we take great pride in providing our customers with high-quality products. I'm pleased to inform you that all of our ingredients are sourced from organic suppliers. We prioritize using organic ingredients to ensure that our meals are as natural and healthy as possible.
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We appreciate your question about customizing your meal to exclude an ingredient. At OTR Meals, we strive to provide high-quality and convenient meals to our customers. However, at this time, we do not offer ingredient substitutions or the ability to customize individual meals to exclude specific...
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Does OTR offer new member discounts?
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We use sesame oil and high oleic sunflower oil in our meals, which add a unique flavor to our dishes. None of our ingredients are fried or contain hydrogenated oils.
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Yes, all of our meat is Halal. We began using solely Halal meats a few years back to ensure our meals are suitable for the many.
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We deliver our orders between 3-8 pm on Sundays and Wednesdays. On delivery day you will receive an email with a live tracker and a delivery window with an estimated time of arrival.
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For upcoming Sunday orders, the cut-off time for one-time and new subscription orders is Thursday at 11:59 pm. The deadline for changes to recurring subscription orders is 10 am Thursday; the subscription app processes your order automatically soon after. For upcoming Wednesday orders, the cut-o...
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Each week we have two delivery days, with a menu specific to each day. Our deliveries will arrive between 3:00 p.m. and 8:00 p.m. on Sundays and Wednesdays. At 12 noon on delivery day you’ll receive your first notification via email with a live web tracker. This tracker will also show a window ...
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We deliver to these areas: | North | East | West | | ----- | ---- | ---- | | Aurora | Ajax | Milton | | New Market | Whitby | Georgetown | | Richmond Hill | Oshawa | Oakville | | King City | Courtice | Burlington | | Whitchurch-Stouffville | Bowmanville | Hamilton | | Markham | Brooklin | | | K...